The Pfaff Difference
The Pfaff Difference is how we centre the customer experience. It’s our goal to help you feel confident in the motorcycle you’ve chosen, and we do that in the following ways:
- Best price upfront
- One sales associate for the entire process
- Money-back guarantee
We price all our motorcycles and services at our best prices. Any fees, including sales tax, are included in that price, so you know exactly what you’ll pay.
You'll work with only one sales associate as you shop and complete the buying process. This lets us better understand your needs and pair you with the motorcycle that’s right for you.
To help you shop confidently, we offer a money-back guarantee for new and pre-owned motorcycles. We offer a 3-day, 300-kilometre money-back guarantee for new models in our inventory. Pre-owned models have a 30-day, 1,500-kilometre exchange policy.